Privacy Policy

Who we are

Meadowlark Cleaning Co is an owner-run residential cleaning business based in Arvada, Colorado. This policy explains what information we collect through this website, how we use it, and how you can ask us to correct or remove it.

What we collect and why

We collect information only when you actively provide it to us. Specifically:

• Contact form. When you send us a message through the contact form, we collect your name, email address, phone number, and the message you write. We use this to reply to your enquiry.
• Booking form. When you request an appointment through the booking form, we collect your first name, last name, email address, and phone number. We use this to schedule your cleaning appointment and to send you confirmations and reminders.
• SMS consent. If you check the consent boxes on the booking or contact form, we record that consent so we can send you the text messages you agreed to receive. Phone numbers and SMS consent collected on this site are never sold, rented, or shared with third parties for their own marketing, and are used only to message the person who opted in.

We do not collect payment information through this website.

How your information is stored

Information you submit through our forms is stored in the business's customer-relationship system. Access to that system is limited to the people who work at Meadowlark Cleaning Co.

How we protect your information

Our forms are served over an encrypted HTTPS connection, so the information you type travels to us securely. Once received, your data is held in our password-protected customer-relationship system. Access is limited to the people who work at the business.

Cookies and tracking

This site may use cookies or similar technologies in two ways:

• Live-chat widget. A chat widget on this site is operated by our messaging provider. When you open or use the chat, the provider receives what you type into it and may set cookies to maintain your session.
• Analytics. This site may carry an analytics tag that collects anonymised data about page visits (such as which pages are viewed and how visitors arrive at the site). This helps us understand how the site is being used. No personally identifying information is sent to the analytics service.

You can disable cookies in your browser settings. Doing so may affect the chat widget's functionality.

SMS messaging

If you opt in to text messages on our booking or contact form, we may send you appointment confirmations, reminders, service updates, or occasional offers, depending on which boxes you checked. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or HELP for assistance.

Phone numbers and SMS consent collected on this site are never sold, rented, or shared with third parties for their own marketing. They are used only to message the person who opted in.

How we share your information

We do not sell or rent your personal information. We share it only as needed to operate the business: for example, with our scheduling or messaging tools so that confirmations and reminders can be sent. Those tools receive only what is necessary to perform that function.

Your rights and how to contact us

You can ask us to correct or remove any personal information we hold about you at any time. To do so, reach out by email or phone:

We will respond as quickly as we can, typically within a few business days.

Changes to this policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the site after a change means you accept the updated policy. If you have questions about any change, please contact us using the details above.